CS Roofing Company – Questions & Answers

Yes – absolutely. CS Roofing Company is a fully licensed roofing contractor in the state of Michigan. We also carry full liability insurance and workers’ compensation coverage for all our operations. This protects you as the homeowner and ensures that we meet all legal and safety standards on every job. (License and insurance information are available upon request, and you can also see our credentials on our Accreditations page. When you work with CS Roofing, you can have total confidence that you’re dealing with a legitimate, professional, and insured contractor.

Yes, we’ve earned several important industry certifications and memberships that speak to our expertise and reputation. For example, CS Roofing is an Owens Corning™ Preferred Contractor, meaning we meet their high standards for installation quality and customer service. We are also a Duro-Last® Certified Installer for high-quality commercial roofing systems. In addition, we maintain an A+ rating with the Better Business Bureau (BBB) and are active members of our local Home Builders Association. These certifications and affiliations demonstrate our commitment to excellence and keep us up-to-date on the best roofing products and practices.

Yes, we stand firmly behind our work with robust warranties and even a unique guarantee. All new roof installations come with manufacturer warranties on materials (length varies by product, often 30+ years or lifetime for shingles) plus our own workmanship warranty to cover the installation labor. On top of that, CS Roofing offers a Money-Back Guarantee on new residential shingle roof installations if an installation-related issue cannot be resolved after our attempts to fix it, we will refund 100% of your contract price. (This guarantee is included in writing with eligible projects – see our Money-Back Guarantee page. For repair jobs, we provide a 12-month workmanship warranty on the specific repair. Our goal is your complete satisfaction and peace of mind. If something isn’t right, we will make it right – guaranteed.

We proudly serve a broad area of Southern Michigan. Our primary service areas include Jackson, Battle Creek, Lansing, Hillsdale, and all the surrounding communities. We have local offices in several cities (Jackson, Battle Creek, Lansing, and Hillsdale) to ensure prompt service. If you’re in a neighboring town or elsewhere in the region, chances are we can help – feel free to contact us to confirm service availability in your specific location. (We cover many counties such as Jackson County, Calhoun County, Ingham County, Hillsdale County, and more.) Being local means we understand the climate and common roofing challenges in our area, and we can get to you quickly when needed.

Yes, we do. We understand that roofing emergencies can happen anytime – a sudden leak during a storm or unexpected damage from a fallen branch. That’s why CS Roofing Company offers 24/7 emergency roof repair through our FixRoof program. If you have a roofing emergency, you can call us anytime at 1-855-FIX-ROOF and our rapid-response team will assist you. We prioritize stopping leaks and protecting your property from further damage, even outside of normal business hours. (Learn more on our FixRoof page . In short, you can rely on CS Roofing in an emergency – we’re just a phone call away, day or night.

Absolutely. We provide free, no-obligation roof inspections and estimates for all our services. Whether you suspect a problem with your roof, have a leak, or are considering a full roof replacement, we will come out, evaluate the situation, and provide a professional assessment at no charge. Our team will explain what we find and, if any work is needed, we’ll give you a clear written estimate. We believe you should have all the information you need to make an informed decision – without any cost or pressure. To schedule your free inspection or quote, just reach out via our Contact Us page or call us at (855) FIX-ROOF, and we’ll arrange a visit at a convenient time.

Yes, and we encourage it! CS Roofing Company has hundreds of satisfied customers and many have shared their experiences. You can read a collection of customer testimonials and reviews on our Reviews page. We’re proud to consistently earn 5-star reviews for our workmanship, professionalism, and customer service. Additionally, we can provide references if you’d like to speak with a past client directly. We understand that trust is earned, so please feel free to see what your neighbors have said about working with CS Roofing.

Yes, we offer financing options to help make your roofing (or siding/gutter) project more affordable. We’ve partnered with reputable financing providers to give qualified homeowners the ability to pay in convenient monthly installments rather than all at once. There are plans with competitive interest rates, and in some cases promotional offers (like no interest or no payments for an introductory period) may be available. Our goal is to ensure you can get the critical repairs or improvements you need without undue financial stress. You can learn more about current financing programs and apply through our Financing page. Of course, you can also ask our team about financing when you get an estimate, and we’ll guide you through the process.